Privacy Policy

Website: cutabovecoach.com Effective date: 10/11/2026 Last updated: 10/11/2026

This Privacy Policy explains how Cut Above Coaching, LLC, a Utah limited liability company ("we," "us," or "our") collects, uses, shares, and protects personal information when you visit cutabovecoach.com (the "Site"), create an account, book an appointment, or make a payment. By using the Site, you agree to the practices described here.

1. Information We Collect

Information you provide to us

  • Account and booking information: name, email address, phone number, password (if you create an account), appointment details, and any notes or intake answers you submit when booking.

  • Payment information: billing name, billing address, and payment card details. Card details are entered directly into our payment processor's secure form. We do not see or store your full card number, expiration date, or security code.

  • Communications: messages, inquiries, or feedback you send us by email, forms, or other channels.

Information collected automatically

  • IP address, browser type, device type, operating system, referring pages, pages viewed, and dates and times of visits.

  • Cookies and similar technologies (see Section 6).

2. How We Use Your Information

We use personal information to:

  • Create and manage your account;

  • Schedule, confirm, reschedule, and cancel appointments;

  • Process payments, issue refunds, and prevent fraud;

  • Send appointment confirmations, reminders, receipts, and service-related messages;

  • Respond to your questions and provide customer support;

  • Send marketing emails, only where you have opted in or where permitted by law (you can unsubscribe at any time);

  • Operate, secure, analyze, and improve the Site and our services;

  • Comply with legal, tax, and accounting obligations and enforce our terms.

We do not sell your personal information, and we do not share it for third-party cross-context behavioral advertising.

3. Payment Processing

Payments made through the Site are processed by Stripe, Inc. (and any other payment processor we may add). When you pay, your payment information is transmitted directly to the processor and is governed by its privacy policy and terms. We receive limited information about the transaction, such as the amount, date, status, the last four digits of your card, and your billing details. Stripe's privacy policy is available at stripe.com/privacy.

4. Accounts

When you create an account (including a client account through our scheduling system), you are responsible for providing accurate information and keeping your login credentials confidential. Passwords are stored in encrypted or hashed form by our service providers. You may request that we update or delete your account at any time (see Section 9). Notify us immediately if you suspect unauthorized access to your account.

5. How We Share Information

We share personal information only with service providers who help us operate our business and who are obligated to protect it, including:

  • Squarespace (website hosting and site analytics);

  • Acuity Scheduling (appointment booking, client accounts, reminders, and payment checkout);

  • Stripe (payment processing);

  • Email, communication, and analytics providers we use to run the business.

We may also disclose information (a) to comply with law, legal process, or government requests; (b) to protect the rights, property, or safety of us, our clients, or others; (c) to prevent fraud or abuse; or (d) in connection with a merger, sale, or transfer of our business, in which case we will require the recipient to honor this Policy.

6. Cookies and Tracking Technologies

The Site and our service providers use cookies, pixels, and similar technologies to keep the Site functioning, remember your preferences, keep you logged in, process bookings and payments securely, and understand how visitors use the Site. You can control cookies through your browser settings; disabling some cookies may limit Site functionality. Where required by law, we will ask for your consent before using non-essential cookies. We honor Global Privacy Control (GPC) signals where required by law.

7. Data Retention

We keep personal information only as long as needed for the purposes described in this Policy, to provide our services, and to meet legal, tax, accounting, and dispute-resolution requirements. Transaction records are generally retained for at least [7] years to comply with tax and accounting rules. When information is no longer needed, we delete or anonymize it.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards, including encrypted (HTTPS) connections and reputable, security-certified service providers, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live (including California, Colorado, Connecticut, Virginia, Utah, and other U.S. states, and the EU, UK, Canada, Australia, Brazil, and other countries), you may have the right to:

  • Know what personal information we collect, use, and disclose;

  • Access and receive a copy of your personal information;

  • Correct inaccurate information;

  • Delete your personal information, subject to legal exceptions;

  • Opt out of the sale or sharing of personal information and of targeted advertising (we do not engage in these practices);

  • Withdraw consent where processing is based on consent;

  • Object to or restrict certain processing, and request data portability (EU/UK residents);

  • Not be discriminated against for exercising your rights.

To exercise any right, email us at Amethyst@cutabovecoach.com. We may need to verify your identity before fulfilling a request and will respond within the time required by applicable law (generally 30–45 days). You may also have the right to lodge a complaint with your local data protection authority.

Marketing opt-out: click "unsubscribe" in any marketing email or contact us directly.

10. Legal Bases for Processing (EU/UK Visitors)

If the GDPR or UK GDPR applies, we process personal information based on: performance of a contract (booking and payment); legitimate interests (running and securing our business); legal obligation (tax and accounting); and consent (marketing and non-essential cookies).

11. International Transfers

We operate from the United States, and our service providers may process information in the United States and other countries. If you use the Site from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your country. Where required, we rely on appropriate safeguards, such as Standard Contractual Clauses, for transfers of personal information from the EU/UK.

12. Children's Privacy

The Site is not directed to children under 13 (or under 16 in some jurisdictions), and we do not knowingly collect their personal information. If you believe a child has provided us information, contact us and we will delete it.

13. Third-Party Links

The Site may link to third-party websites or services. We are not responsible for their privacy practices; please review their policies.

14. Do Not Track

Some browsers offer a "Do Not Track" setting. Because there is no uniform standard, the Site does not currently respond to Do Not Track signals, other than Global Privacy Control as described above.

15. Changes to This Policy

We may update this Policy from time to time. The "Last updated" date above shows when it was last revised. Material changes will be posted on this page or communicated to you as required by law.

16. Contact Us

Cut Above Coaching, LLC 764 N 900 W, Apt 104, Salt Lake City, UT 84116 Email: Amethyst@cutabovecoach.com Website: cutabovecoach.com